Privacy Policy
Effective Date: 6th May 2025
Lingobox Learning Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Lingobox Learning Ltd is a company based in Scotland providing digital learning resources for teachers, schools, and families. Our website address is https://lingoboxlearning.com. If you have any questions about this policy, please contact us at hello@lingoboxlearning.com or write to:
Lingobox Learning Ltd, 11 Kirkhill Drive, Edinburgh, EH16 5DH.
2. What Data We Collect
We collect and process the following types of personal data:
– Name and contact details (e.g. email, school name)
– Account login information
– Subscription and payment information (processed securely via third-party providers)
– Technical data (e.g. browser type, IP address)
– Usage data (e.g. pages visited, time on site)
– Comments and uploaded media (if applicable)
We do not collect personal data from children under 13. Lingobox Learning is intended for use by teachers, educators, and parents/guardians.
3. How and Why We Use Your Data
We process your personal data for the following lawful purposes:
– To fulfil our contract with you (e.g. provide access to your subscription)
– To manage your account and respond to queries
– To send relevant service-related communications
– To process payments securely
– To improve our services and user experience
– To comply with legal obligations
4. Cookies and Tracking
We use cookies to enhance your user experience and monitor website performance. You can adjust your browser settings to manage or disable cookies. Please see our Cookie Policy for full details.
5. Third-Party Services
We may share your data with trusted third-party processors that help us operate our business. These include:
– Payment processors (e.g. Stripe, PayPal)
– Email marketing tools (e.g. EmailOctopus)
– Web analytics tools (e.g. Google Analytics)
– Spam detection (e.g. Akismet or similar)
All third parties are required to comply with data protection laws and are only permitted to process data for specified purposes.
6. Data Security
We take appropriate technical and organisational measures to safeguard your data. Lingobox Learning is Cyber Essentials certified and fully insured for digital security. Access to your data is limited to authorised personnel only.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy:
– Account and billing data: retained for 6 years for legal and tax purposes
– Website comments: retained indefinitely
– Inactive accounts: deleted after 2 years of inactivity
8. Your Rights
Under the UK GDPR, you have the following rights:
– To access the personal data we hold about you
– To correct any inaccurate or incomplete data
– To request deletion of your personal data
– To restrict or object to certain types of processing
– To request a copy of your data in a portable format
– To lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at hello@lingoboxlearning.com.
9. International Transfers
Your data may be processed by third-party services outside the UK. In such cases, we ensure appropriate safeguards are in place (e.g. UK-approved Standard Contractual Clauses).
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@lingoboxlearning.com
Post: Lingobox Learning Ltd, 11 Kirkhill Drive, Edinburgh, EH16 5DH